Jason Robinette

·       Help consumer and business clients with financial products across multiple retail locations in Erie, Huron and Sandusky counties through product education

·       Ensure branches are meeting sales objectives through financial wellness education throughout the region by contributing to sales and service efforts in assigned geographic territory

·       handle loans up to 500k in branch refer larger loans to private wealth team

·       help customers manage and choose investments and loan products through financial education

·       Setup and installed over 1500 smartphones and tablets for consumers and businesses

·       Corporate Sales Representative-Contribute to all aspects of a corporate sales team. Use technical expertise to recommend a vast array of products and services to consumer and business clients.

·       Help businesses and consumers with mobile technology and broadband solutions, including Android OS, iOS, tablets, and VOIP.

·       Excelled at performance objectives through client contact and networking objectives, leveraged marketing promotions to current and prospective clients

·       Responsible for managing current business clients as well as prospecting new business clients and offering them wireless, landline, and broadband solutions designed to meet business needs.

·       Led district in contract renewals q1, q2 2016 through sales prospecting, client referrals and pipeline management

·       Responsible for contributing to customer service and sales performance of a retail branch with approximately 34 million in core deposits, over 3300 consumer and business households, and a transaction volume over 10,000 per month.

·       increased treasury sales by 30% in 2015 through close client contact and financial consulting with local businesses

·       Responsible for prospecting and acquiring new business relationships in assigned geographical area through cold and warm calling on businesses

·       Work closely with investment, wealth management, business banking, treasury management, mortgage, and merchant services partners as part of one cohesive team to effectively meet all of our client’s financial needs

·       Coach bank tellers with consultive selling techniques and skills

·       Mitigate risk by ensuring branch complies with all First Merit policies and government regulations

·       Registered Public Notary

· Responsible for the financial and operational performance of multiple retail locations

·       Trained and developed over 20 solutions associates in district (after initial corporate training sales associates were assigned to one of my locations to complete systems and solutions training

·       Workforce development-Promoted 4 solutions specialists  from front lines to management in under 2 years through sustained change and development efforts

·       Developed and executed marketing and business development efforts that improved customer contact in geographical region through social media efforts, retail to business networking and client prospecting

·       Planned and executed projects that penetrated new markets and business relationships

·       Helped open multiple locations throughout district through collaboration with upper management to ensure staffing and management levels were adequate during opening phase

·       Excelled at handling customer service issues

·       Handled over 4000 customer accounts

·       Used troubleshooting flows to help consumers with mobile technology issues and problems including Android, Blackberry, and iOS smartphones and tablets.

·       Consistently in top 10 in performance kpis out of over 200 representatives